Sajid, Ahthasham, Muhammad Awais, Mirza Amir Mehmood, Shazia Batool, Amir Shahzad, and Afia Zafar. “Patient’s Feedback Platform for Quality of Services via ‘Free Text Analysis’ in Healthcare Industry”. EMITTER International Journal of Engineering Technology 8, no. 2 (October 23, 2020): 316-325. Accessed December 22, 2024. https://emitter2.pens.ac.id/ojs/index.php/emitter/article/view/502.